JMK BMW Service Department
Monday - Friday
7:00 AM - 4:30 PM
Vehicle Pickup until 7 pm
8:00 AM - 2:00 PM
Vehicle Pickup until 5 pm
JMK BMW NJ’s Service Department and Certified BMW Technicians have serviced Union County communities for over 46 years.
“Over 1 million BMW customers serviced, that’s a lot of happy customers. “
The JMK BMW Full Service Facility is known for being patient, honest, fair, thorough detail-oriented and consistently demonstrates quality craftsmanship in German engineering the BMW series, The Ultimate Driving Machine.
We welcome customers from other BMW centers. Our priority is to provide each JMK BMW customer with excellent service experience.
Tara CacchioleBMW Service ReceptionistExt: 204
|I am Nicholas Newman and I’m the BMW Genius at JMK BMW of Springfield NJ.
As the JMK BMW Genius, I’m available to help our clients enjoy all of the new and cutting-edge features our BMWs have to offer while making sure the client fully understands how they work. I can assist in finding the perfect BMW to suit your particular lifestyle and needs. I am here to provide you with helpful information about the car before, during and after the initial purchase.
The best part of my job is when a new client walks into the JMK showroom for the first time and has never driven a BMW. I put them behind the wheel of one of our test drive cars and it gives me great joy to see the look on their face as they put the pedal down for the first time in The Ultimate Driving Machine. I watch, in real time, as they are converted from a customer into a BMW fan.
I’ve been passionate about BMWs ever since I can remember, helping new and existing clients learn all about The Ultimate Driving Machine is truly my pleasure.
I'm very excited to be at JMK to learn and grow with BMW’s “Genius Everywhere” and “Future Retail” initiatives.
Service Loaner Policy
On any repairs that take 1 & 1/2 hour or less, we will not provide a loaner vehicle.
- Our waiting area is comfortably equipped with Wi-Fi, TV, magazines and hot coffee.
- JMK BMW will provide alternate transportation to service customers when requested at the time of service appointment scheduling.
- We have a fleet of BMW vehicles available for you. In addition,an outside rental car agency that can provide you with a loaner vehicle.
1. You as the customer will need to provide a valid license, valid insurance card, and credit card.
2. The credit card on file will be used to cover potential damages, extra fuel charge, or for any driving violations / tickets.
3. Loaner Cars will be given out with gas, the level of gas in tank will be recorded. A gas charge will occur if loaner clients do not return the loaner car with initial level of gas.
4. Smoking is not permitted in any of the loaner vehicles.
5. We are not responsible for any items left in any of our loaner vehicles.
6. Please notify us of any accidents as soon as possible.
7. It is your responsibility to get a police report if an accident occurs. As minor as the incident may be,your personal auto insurance is the primary coverage on any loaner vehicle taken from this facility.
Our Loaner vehicles are not to leave the tri-state area without a prior authorization from the management.
Please help us efficiently serve you and other customers by returning your vehicle to JMK BMW as soon as possible to ensure the repairs on the vehicle are completed.
Thank You for your cooperation and understanding.
BMW Service Director