BMW Service
Monday - Friday
7:00 AM - 4:30 PM
Vehicle Pickup until 7 pm
Saturday
8:00 AM - 2:00 PM
Vehicle Pickup until 5 pm
Sunday
Closed
JMK BMW NJ’s Service Department and Certified BMW Technicians have serviced Union County communities for over 46 years.
“Over 1 million BMW customers serviced, that’s a lot of happy customers. “
The JMK BMW Full Service Facility is known for being patient, honest, fair, thorough detail-oriented and consistently demonstrates quality craftsmanship in German engineering the BMW series, The Ultimate Driving Machine.
Welcome to the JMK BMW Service Department
To arrange for a service appointment, please utilize our
online tool.
You can also reach us by phone at 866-407-5948.
Our priority is to provide each JMK BMW customer with excellent service experience.
Our service department is available to assist you with any questions or emergencies you may have with your vehicle.
We welcome customers from other BMW centers.
However, they will not have priority in getting a BMW loaner car.
Service Loaner Policy
On any repairs that take 1 & 1/2 hour or less, we will not provide a loaner vehicle.
- Our waiting area is comfortably equipped with Wi-Fi, TV, magazines and hot coffee.
- JMK BMW will provide alternate transportation to service customers when requested at the time of service appointment scheduling.
- We have a fleet of BMW vehicles available for you. In addition,an outside rental car agency that can provide you with a loaner vehicle.
Rules:1. You as the customer will need to provide a valid license, valid insurance card, and credit card.
2. The credit card on file will be used to cover potential damages, extra fuel charge, or for any driving violations / tickets.
3.Loaner cars will be given out with approximately a half tank, if vehicle is returned with less then a quarter tank of gas, the customer will be charged the difference.
4. Smoking is not permitted in any of the loaner vehicles.
5. We are not responsible for any items left in any of our loaner vehicles.
6. Please notify us of any accidents as soon as possible.
7. It is your responsibility to get a police report if an accident occurs. As minor as the incident may be,your personal auto insurance is the primary coverage on any loaner vehicle taken from this facility.
Our Loaner vehicles are not to leave the tri-state area without a prior authorization from the management.
Please help us efficiently serve you and other customers by returning your vehicle to JMK BMW as soon as possible to ensure the repairs on the vehicle are completed.
Thank You for your cooperation and understanding.
Carlos Duarte
BMW Service Director
